Why can't I search books and DVDs in the library?

Users may experience an issue with the Books/DVDs in the Library search tab from the Library Search box.  After entering a keyword search, users may only see a blank page with 'Untitled' as the tab heading.  Follow the instructions below to fix the issue.


Answer

Error when searching 'Books/DVDs in the Library' tab

After you enter a search eg.

You may see a new tab called 'Untitled' and the page is blank.

Quick fix

Try using another browser.

OR

Close the 'Untitled' tab, then click on the Search button again. The search will usually have a result the second time around.

Permanent fix

Close the 'Untitled' tab, then look to the top right of the screen for an icon indicating that pop-ups have been blocked.  Click on this icon.

You should see a Pop-ups blocked message.  Select "Always allow pop-ups and redirects from https://libguides.wodongatafe.edu.au", then click on Done.

Try searching again.

  • Last Updated Oct 18, 2023
  • Views 22
  • Answered By Brenda Burr

FAQ Actions

Was this helpful? 0 0

About Us

‘Learner FAQs (Frequently Asked Questions)’ is a one-stop-shop that aims to support you by answering your study related questions whilst you are a student at Wodonga TAFE.  Learner FAQs complements study support services on the McKoy St campus by allowing you to search online for answers to frequently asked questions (FAQs) or to receive assistance by email or phone.  Learner FAQs is a co-operative resource from the Academic Skills, Digital Skills, Library and Moodle teams.

Can't find your answer?

Use our online form to Submit a Question to our support staff who will endeavour to respond within 24 hours Monday to Friday.  For urgent matters contact our General enquiries number during business hours.

 

Submit a Question

Your Question

Use our online form to Submit a Question and we will endeavour to respond within 24 hours Monday to Friday.  For urgent matters contact our General enquiries number 1300 698 233 during business hours.

Your Info
Fields marked with * are required.