Why can't I search books and DVDs in the library?

Users may experience an issue with the Books/DVDs in the Library search tab from the Library Search box.  After entering a keyword search, users may only see a blank page with 'Untitled' as the tab heading.  Follow the instructions below to fix the issue.


Answer

Error when searching 'Books/DVDs in the Library' tab

After you enter a search eg.

You may see a new tab called 'Untitled' and the page is blank.

Quick fix

Try using another browser.

OR

Close the 'Untitled' tab, then click on the Search button again. The search will usually have a result the second time around.

Permanent fix

Close the 'Untitled' tab, then look to the top right of the screen for an icon indicating that pop-ups have been blocked.  Click on this icon.

You should see a Pop-ups blocked message.  Select "Always allow pop-ups and redirects from https://libguides.wodongatafe.edu.au", then click on Done.

Try searching again.

  • Last Updated Jul 13, 2022
  • Views 12
  • Answered By Brenda Burr

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